He made a mockery of mystic lake casino and the tribe as a whole. Sean, the slot floor supervisor that was working Friday night on, is rude, cruel and on a power trip. Those rules state, “the player who hits the collect button is the owner of that money.” No where is it stated that the player who hits the spin button is then the rightful owner of the winnings. There are real rules and regulations, that are written and agreed to by Mystic lane casino, in place that protect anyone playing and ensure that if you win, you will actually receive the money you win. That “rule” is completely made up, not written anywhere, and is being used so that they do not have to pay people the money they rightfully win. The refused to pay me a $13,000 jackpot that I rightfully won on a slot machine claiming that it wasn’t my jackpot because my friend had hit the spin button, even though I was the one sitting in front of the machine. Meaning that when you step inside that place you are at the mercy of the tribe and whatever their employees decide at the time. Unfortunately, none of these regulations are actually followed and you will be treated unfairly and disrespectfully.

To ensure that people are treated fairly and respectfully there are rules and regulations put in place with both the state and federal government. If they decide they don’t want to pay you, you will not get your money. WARNING! You are not guaranteed any of the money you win at this casino.

Where is mystic lake casino